How the class is going
View a sample session of this course
Conflicts are part of human nature. They can be constructive with benefits for the company and very destructive - capable of causing great harm. Knowing how to deal with conflict is an obligation for every HR and manager
Four reasons to enrol now
Don't miss your chance!
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Who is this course forFor all HR and managers who are faced with employee conflicts in the company, as well as for employees themselves who are fed up with conflicts -
What the course will give youAn in-depth understanding of conflict, an algorithm for resolving any conflicts, diagnostic tools and practices -
BenefitA person who knows how to resolve conflicts is an indispensable element for any business, a company is particularly interested in him and seeks to retain him by any means -
Difference from other coursesThe course is taught by an HR practitioner, not a theorist, so it is very clear to anyone, not just a psychologist
Course programme on conflict in the company
Don't miss your chance!
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 1. What are conflicts in the team
- What conflict is made up of
- Why conflict is intrinsic to human beings
- The psychology of conflict
- Typical causes of conflict
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 2: Types of conflict
- How conflict arises
- Escalation of conflicts
- Algorithm of conflict resolution
- Classification of conflicts
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 3. Working with the causes of conflict
- Why conflicts arise in organisations
- How a manager should react to conflict
- Preventing conflict
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 4: Various conflict situations in the company and what to do about them
- Problems in HR work
- Poor work organisation
- Personal problems of employees
- Work conflicts
- Problems in people management
- Nepotism and political conflicts at work
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 5. Preventing conflict in the company
- Working with the parties to the conflict
- Assessing the likelihood of conflict with a test
- Team assessment
- Rules to help avoid conflict
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 6. Conflict resolution
- Different options for conflict resolution
- Negotiations
- Conflict mediation
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How the course is taught
1
Webinar recording
You watch the recorded sessions at your own pace and study the material. We open 1 lesson per week
2
Homework checked by the course author
Each webinar has a practical task that you must do to get a diploma
3
A case study of the participants
We chat on Telegram and discuss participants' cases remotely
4
Getting a diploma
Students who successfully complete the course assignments will receive a diploma at the end of the course
Diploma of HR Professional after completing the course
So coveted and valuable
So coveted and valuable
- Integrates into Linkedin and HH profiles
- Each diploma has a unique code
- QR code on the diploma leads to the online version
- Impossible to forge
- Issued on a certified Accredible platform (the same place where Rosetta Stone, Google, Udacity, Kaplan University and others issue certificates), look at an example
Who leads?
Course author and facilitator Mike Pritula
- Founder of Mike Pritula Academy
- No.1 Opinion Leader in HR for 2019
- 15 years in HR Wargaming, Preply, iDeals, Starlightmedia, Alfa-Bank
- Top 10 HR in CIS
- Since 2010 engaged in online training
- HRCI representative in CIS
- PHRi certified
- Was the first to launch HRCI online certification preparation courses in Russian
- HR-soft author and startup consultant
- Over 5000 trained HR professionals
- Author of HR competency model
- Author of the most comprehensive HR audit checklist
- HR person of the year in Ukraine (2018) and Belarus (2017)
- Over 100 published articles and presentations
- Over 2 million views on articles
- Author of a column on Lifehacker.ru
- Author of the book "Resume for a million"
HR-persona
by Headhunter Ukraine and Belarus
TOP-20
HR leaders by Headhunter
TOP-5 HR
by delo.ua
#1
HRCI CIS representative
What's inside the course about conflict management
Here is what you will get on the course
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Intensive course workIn the course you are not a passive listener, but actively participate in chat during the class and between classes, and practice all the knowledge you have learned and receive feedback from the course author -
ToolsYou will receive a large number of proven tools that the author has tested in a wide variety of companies, many of which have been developed personally, as well as examples from top companies -
Ready-made solutionsYou don't have to develop all the solutions yourself. You will get ready-to-use solutions straight away, on a "take-it-or-leave-it" basis. Your only task is to adapt all the tools you receive to your company -
ExamplesWe will have many examples and cases from companies in a wide variety of industries of how they have solved business problems using sourcing tools. You are sure to find many ideas for yourself -
Homework assignmentsIn your homework, you will adapt all the tools and solutions to your business, and the course author will personally check how you did it. -
Chat roomAll students are added to a dedicated Telegram-chat where they can ask questions and get help, share experiences and find like-minded people and friends.
CONVENIENT STUDENT ACCOUNT
How the course on Conflict Management
All resources: webinar recordings, presentations, supplementary materials, are stored in your personal account.
For communication and support, all participants communicate in a dedicated Telegram chat room.
For communication and support, all participants communicate in a dedicated Telegram chat room.
Contact us in any way you like: