01 · Chief Operating Officer · Online course
10 recorded classes on running a company day to day: strategy, culture, KPIs and OKRs, processes, structure, projects, finance, infrastructure and people. Homework checked by Mike Pritula. All classes open right away.
The COO lets the CEO focus on growth: brings order to processes and finances and improves profitability. Get the tools for that job.
Expand from people to the whole operation — strategy, processes, structure and finance.
Improve the operational efficiency of your business with ready-made tools — no special training required.
Ten questions, one per class of the course. Class 1 gives you the full operational efficiency checklist. Answer honestly and see which levers need work first.
Each class ends with a practical assignment: you adapt the tools to your own company.
The COO’s role in the organization · research on the role · key competencies · key tools · checklist of business operational efficiency
Running a strategy session · strategy tools · the seven levels of strategy · SWOT and PESTEL · a one-page strategic plan everyone understands
What culture is and its role · describing the company’s culture · building it into all processes · making culture work
Checklist for strategy implementation · KPIs · leading and lagging indicators · the four performance disciplines · OKRs · company meetings
What processes are and why they matter · who describes them · running a process project · description format · putting it into practice · optimization · automation tools
Types of structures · what shapes organizational design · running the design · calculating headcount · optimizing headcount · removing overlaps and clarifying responsibilities
Project management basics · selecting projects · managing and monitoring · rolling out project management · managing change
Managing finances · increasing and managing cash flow · managing sales · budgeting and forecasting · monthly reporting
IT service management · administration · operations · legal · internal and external communications · procurement · risk management
A recruitment system · employee onboarding · five conditions for effective teams · the accountability table · working with talent · HR audit checklist
All 10 classes and tools, homework reviewed by Mike and a diploma. 1 year of access.
Get the course →175+ academy courses, this one included — 115+ of them in English. New courses every week.
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Apply it at work
PapaHR is the HR system built by Mike Pritula with the academy’s methods inside. Its dashboard shows what needs a decision today, the week’s one-on-ones and early signals about the team — tools that keep the people system from class 10 running.
Try PapaHR free →
After every course you receive a named diploma on Accredible — the same platform that issues certificates for Google, Udacity and Rosetta Stone. You can add it to your LinkedIn profile in one click.
“I used to think like an HR person, mostly on the side of “the people.” Now I think bigger and understand the need for balance — not only for the staff, but for the business too. We applied a lot of it in the company, and there are improvements.”Svitlana TysiachnaDuring the course: Human Resources Lead ↑ Now: Chief Operating Officer, SelfStartGlobal Profile on LinkedIn →
“I discovered a wide range of useful tools and frameworks that directly support the responsibilities of a COO.”Svitlana KlymenkoDuring the course: CMO ↑ Now: COO, Sales Label Consulting Profile on LinkedIn →
“The homework is essentially your actual job — what your employer will ask of you, and you’ll already have it ready.”Anna ShkarletDirector of Operations, Empire English School Profile on LinkedIn →
“I learned new methods for setting and defining goals and improved the ones I already used.”Arthur BuhaichenkoDuring the course: Production Manager, Pripravka ↑ Now: Director of Manufacturing Profile on LinkedIn →
Reviews come from the surveys graduates fill in when they receive their diploma.
The COO is the CEO’s right hand: responsible for the operational efficiency of the business, so the CEO can focus on growth. An effective COO brings order to processes and finances and improves profitability.
No. The course is practical and written in plain language — it does not require special training, unlike many similar programs.
Yes. The annual subscription for $1,000 opens 175+ academy courses, 115+ of them already in English, this one included.
1 year from the day your account opens. All 10 classes are available right away.
Yes. Lessons open in the app for iPhone and Android with the same login and password as on your computer, and your progress is shared.
Yes. Complete the course assignments to receive a named Accredible diploma with a unique code and an online verification link you can add to LinkedIn.