01 · Chief Operating Officer · Online course

COO the CEO’s right hand.

10 recorded classes on running a company day to day: strategy, culture, KPIs and OKRs, processes, structure, projects, finance, infrastructure and people. Homework checked by Mike Pritula. All classes open right away.

  • 10classes, up to 45 min
  • 10levers of operations
  • 1 yearof access
  • Diplomaon Accredible
Mike Pritula, author of the COO course

Mike Pritula — founder and head of strategy at Pritula Academy, 21 years in HR, #1 HR instructor on Udemy with 2M+ enrollments.

02Who it is for

For people who make the business run.

Operations directors and future COOs

The COO lets the CEO focus on growth: brings order to processes and finances and improves profitability. Get the tools for that job.

HR leaders who want a bigger role

Expand from people to the whole operation — strategy, processes, structure and finance.

CEOs and founders

Improve the operational efficiency of your business with ready-made tools — no special training required.

03Try it

How well does your company run?

Ten questions, one per class of the course. Class 1 gives you the full operational efficiency checklist. Answer honestly and see which levers need work first.

The COO roleIs it clear what the COO owns and what the CEO owns?
StrategyIs there a one-page strategy that every manager can explain?
CultureAre the company’s values described and visible in daily decisions?
KPIs and OKRsDoes every team have a few measurable goals reviewed on a regular rhythm?
ProcessesAre the key processes described, owned and automated where it pays off?
StructureIs the org structure clear, with no overlapping functions and a reasoned headcount?
ProjectsAre projects selected, tracked and closed with a common method?
FinanceDo you have a budget, cash-flow forecast and monthly reporting?
InfrastructureAre IT, admin, legal, procurement and risks managed — not left to chance?
PeopleAre hiring, onboarding and accountability set up as systems?

Your operations score

0/ 20

10 of 10 questions left

Get the course — $550 →
04Sample class

Watch how Mike explains it.

A sample session of this course — before you pay anything.

05Program

10 classes, from strategy to people.

Each class ends with a practical assignment: you adapt the tools to your own company.

01The chief operating officer: the role

The COO’s role in the organization · research on the role · key competencies · key tools · checklist of business operational efficiency

02Company strategy

Running a strategy session · strategy tools · the seven levels of strategy · SWOT and PESTEL · a one-page strategic plan everyone understands

03Culture as a tool for strategy

What culture is and its role · describing the company’s culture · building it into all processes · making culture work

04Implementing strategy: KPIs and OKRs

Checklist for strategy implementation · KPIs · leading and lagging indicators · the four performance disciplines · OKRs · company meetings

05Processes and automation

What processes are and why they matter · who describes them · running a process project · description format · putting it into practice · optimization · automation tools

06Organizational structure

Types of structures · what shapes organizational design · running the design · calculating headcount · optimizing headcount · removing overlaps and clarifying responsibilities

07Project management

Project management basics · selecting projects · managing and monitoring · rolling out project management · managing change

08Company finance

Managing finances · increasing and managing cash flow · managing sales · budgeting and forecasting · monthly reporting

09Company infrastructure

IT service management · administration · operations · legal · internal and external communications · procurement · risk management

10People management

A recruitment system · employee onboarding · five conditions for effective teams · the accountability table · working with talent · HR audit checklist

06Pricing

One course — or the whole academy.

This course

$550

All 10 classes and tools, homework reviewed by Mike and a diploma. 1 year of access.

Get the course →
Best value

Annual subscription

$1,000/year

175+ academy courses, this one included — 115+ of them in English. New courses every week.

Get the subscription →

For a team

$2,500/year

The subscription for a management team of up to 10 people.

See team plans →
07How it works

From payment to diploma.

  1. All classes open at onceWatch the 10 recorded classes at your own pace, on a computer or a phone. Access is for 1 year.
  2. Homework checked by MikeEach class has a practical task: you adapt the tools to your own company, and Mike Pritula reviews it personally.
  3. Tools for workStrategy, KPI, process, structure, finance and people tools from proven practice — ready to adapt.
  4. DiplomaComplete the assignments and get an Accredible diploma with a unique code.

Learn from your phone

The course fits in your pocket.

  • Same login as on your computerVideo, slides and files of every class — in the app for iPhone and Android.
  • Progress is sharedStart a class at your desk, finish it on the way home.
  • Homework from the phoneOpen the task, write the answer, attach a file and send it to Mike.
How to install the app →

Apply it at work

The people side of operations on one screen.

PapaHR is the HR system built by Mike Pritula with the academy’s methods inside. Its dashboard shows what needs a decision today, the week’s one-on-ones and early signals about the team — tools that keep the people system from class 10 running.

Try PapaHR free →
PapaHR dashboard: decisions waiting for you, one-on-one meetings this week and what PapaHR noticed about the team
  • Freeup to 25 employees with this course
  • 30+modules, from the job opening to the exit interview
  • 18ready-made surveys
  • 5languages, English included
  • Telegram · Slack · Teamsplus apps for iPhone and Android

A diploma that shows on LinkedIn.

After every course you receive a named diploma on Accredible — the same platform that issues certificates for Google, Udacity and Rosetta Stone. You can add it to your LinkedIn profile in one click.

  • ✓ A unique code on every diploma — impossible to forge
  • ✓ The QR code leads to an online version an employer can verify
  • ✓ Adds to your LinkedIn profile in one click
  • ✓ Available in English
Training built on competency models
HRCI CIPD SHRM HCI ATD WorldatWork
See a sample diploma →
Pritula Academy diploma on the Accredible platform
Issued on the certified Accredible platform
Mike Pritula — founder of Pritula Academy
Mike Pritula
Founder and head of strategy at Pritula Academy

Taught by Udemy’s #1 HR instructor.

The academy is built on 21 years of Mike Pritula’s own HR practice.

  • #1 HR instructor on Udemy — 2M+ enrollments
  • Author of 200+ HR books on Amazon
  • Creator of PapaHR, an HR system for companies — free for up to 25 employees with this course
  • 21 years in HR: Wargaming, Preply, iDeals, Starlightmedia, Alfa-Bank, PeopleForce
  • Certifications PHRi, SHRM-CP, HCI sHRBP; HRCI representative in Eastern Europe
  • Two YouTube Silver Play Buttons
Get the course →
10Reviews

What COO course graduates say.

Svitlana Tysiachna
COO course
“I used to think like an HR person, mostly on the side of “the people.” Now I think bigger and understand the need for balance — not only for the staff, but for the business too. We applied a lot of it in the company, and there are improvements.”
Svitlana TysiachnaDuring the course: Human Resources Lead ↑ Now: Chief Operating Officer, SelfStartGlobal Profile on LinkedIn →
Svitlana Klymenko
COO course
“I discovered a wide range of useful tools and frameworks that directly support the responsibilities of a COO.”
Svitlana KlymenkoDuring the course: CMO ↑ Now: COO, Sales Label Consulting Profile on LinkedIn →
Anna Shkarlet
COO course
“The homework is essentially your actual job — what your employer will ask of you, and you’ll already have it ready.”
Anna ShkarletDirector of Operations, Empire English School Profile on LinkedIn →
Arthur Buhaichenko
COO course
“I learned new methods for setting and defining goals and improved the ones I already used.”
Arthur BuhaichenkoDuring the course: Production Manager, Pripravka ↑ Now: Director of Manufacturing Profile on LinkedIn →

Reviews come from the surveys graduates fill in when they receive their diploma.

11Questions

Before you start.

What does a chief operating officer do?

The COO is the CEO’s right hand: responsible for the operational efficiency of the business, so the CEO can focus on growth. An effective COO brings order to processes and finances and improves profitability.

Do I need special training to take the course?

No. The course is practical and written in plain language — it does not require special training, unlike many similar programs.

Is this course in the subscription?

Yes. The annual subscription for $1,000 opens 175+ academy courses, 115+ of them already in English, this one included.

How long do I have access?

1 year from the day your account opens. All 10 classes are available right away.

Can I study on my phone?

Yes. Lessons open in the app for iPhone and Android with the same login and password as on your computer, and your progress is shared.

Will I get a diploma?

Yes. Complete the course assignments to receive a named Accredible diploma with a unique code and an online verification link you can add to LinkedIn.