Do you have an underperformer on your team, and is your manager waiting for you to take action?
Most PIPs are just a formality: vague goals, a lack of support, and a predictable termination after 60 days.
The result: over $28,000 to replace the employee and zero improvement.
This Playbook is different.
In just 3 sessions, you’ll create a PIP that actually works: with measurable goals, a conversation script, and a support plan.
Students who create the “right” PIP bring back up to 44% of underperformers—instead of spending months looking for a replacement.
Sound familiar?
😤 Your manager asks you to “do something” about an underperformer—but you don’t know where to start or how to go about it?
📋 You’re writing a PIP, but you realize it’s just a formality before termination—and the employee realizes it too?
🎯 You set PIP goals like “improve communication”—but you don’t know how to measure whether they’ve been achieved?
😰 Are you afraid of the PIP conversation: unsure of what to say to be both legally compliant and considerate?
💸 Do you terminate an employee after a formal PIP—and spend 6–9 months’ worth of salary searching for a replacement, even though the employee could have been brought back?

In this course, you’ll get ready-made solutions to these problems!
🧰 What you'll get out of the course

📋 PIP Readiness Checklist

15 scenarios with performance ratings—determine whether a PIP or another tool (feedback, coaching, PDP, termination) is needed
Format: Excel 📈
📝 PIP Template
A basic Performance Improvement Plan template with 7 required sections, 40% of which is filled in with examples for three types of issues
Format: Excel 📈 / Word 📘
💬 PIP Conversation Script
Sample dialogue scripts for 3 conversations: PIP presentation, mid-process check-in, final meeting (success or termination)
Format: Word 📘
🎯 PIP Goals Library
50+ ready-made examples of SMART goals and success criteria, organized by category: skill gap, behavioral issues, productivity, quality, attendance
Format: Excel 📈
🗺 PIP Process Roadmap
3-Month Plan for Implementing the PIP Process in the Company: Phases, Responsible Parties, Milestones
Format: Excel 📈
📊 PIP Dashboard + ROI Calculator
A dashboard featuring 5 PIP process metrics, including formulas, benchmarks, and an ROI calculator (PIP cost vs. replacement cost)
Format: Excel📈
This Playbook is for:
HR Generalist
It’s the first time your manager has asked you to set up a PIP, but you don’t have a template or a process in place—and you’re not even sure if a PIP is necessary in this situation
HRBP
Do you advise five or more managers on performance issues and want a unified PIP standard instead of the chaos of “every manager doing things their own way”?
HRD / Head of HR
Are you setting up a performance management system at your company and need a PIP as a core component—complete with metrics, ROI, and a compelling case for the CEO?
Manager /
Team Lead
You have an underperformer on your team, and you want to give them a fair chance to improve—but you’re not sure how to structure the conversation or set measurable goals
HR Consultant
Are you implementing HR processes for clients and looking for a ready-made PIP toolkit that can be tailored to any company?

Course Outline: 3 Steps—From Diagnosis to Action Plan

📘 Online recording course by Mike Pritula
Classes are posted once a week with homework, 3 classes in total
🗂 Homework check
📄 Diploma after the course
✳️ Recorded class. Step 1: Diagnosis ⬇️
Why Use a PIP and Why 60% of Improvement Plans Fail
Learn when a PIP is truly necessary and when it’s just a formality
· What is a PIP and how does it differ from feedback, coaching conversations, and disciplinary action
· Why 92% of managers use PIPs as “paperwork before termination”—and why this costs the company hundreds of thousands of dollars
· 5 common PIP mistakes: from vague goals to surprise delivery
· Root Cause Diagnostic: three types of underperformance—skill gap, will gap, system gap—and why each requires a different approach
· The cost of failure: the cost of replacing an employee (50–200% of annual salary) vs. the cost of a properly implemented PIP
· Quick assessment: a 10-minute “PIP or not?” diagnosis — a checklist of 15 scenarios

🧰 Tools: PIP Readiness Checklist (15 items, scoring scale—determine whether a PIP is needed and what type)
Result: You will determine in which situations your company needs a PIP and in which others—and see how much money you’re losing on wrongful terminations
✳️ Recorded class. Step 2: Creating a PIP ⬇️
Creating a PIP: From Problem Diagnosis to a Plan with Measurable Goals
Create a PIP for a real employee step by step—from defining the problem to establishing success criteria
· Structure of a PIP document: 7 essential elements that protect both the company and the employee
· Demonstration: I’ll fill out a PIP step-by-step for three types of issues—skill gap (errors in reports), will gap (missed deadlines), and behavioral issue (conflict)
· How to write SMART goals for a PIP: specific wording vs. “improve communication”
· Goal library: 50+ ready-made goal formulations and success criteria by category
· PIP conversation script: verbatim phrases for delivering the PIP, interim check-ins, and the final meeting
· How an employee should sign the PIP: legal nuances (can they refuse, what to do if they refuse)
· Adaptation for different situations: a company with 50 employees vs. 500 employees, remote employee vs. office-based
· AI prompts: generating PIP goals, personalizing the template, analyzing wording for compliance

🧰 Tools: PIP Template (main template, 40% pre-filled with examples) + PIP Conversation Script (delivery, check-in, closure) + PIP Goals Library (50+ phrases by category)
Result: You will have a completed PIP for a real employee at your company + a script for conducting a PIP conversation
✳️ Recorded class. Step 3: Implementation ☑️
From a Single PIP to a Company-Wide Performance Management System
Establish the process: who conducts the PIP, when, and how—complete with metrics and rationale for management
· The PIP’s role in the performance management cycle: its connection to performance reviews, 1-on-1s, feedback, PDPs, and termination
· RACI matrix for the PIP process: roles of HR, manager, HR lawyer, and HRBP
· PIP timeline: when to initiate, optimal duration (30/60/90 days), frequency of check-ins
· Adapting PIPs for different categories: new hires (up to 6 months), senior specialists, managers, remote employees
· Metrics dashboard: PIP Success Rate, PIP-to-Termination Rate, Post-PIP Retention, Time to Improvement, Legal Claim Rate
· Manager training: 30-minute program “How to Conduct a PIP Correctly” — what to cover
· 5 common objections from managers and employees + response scripts
· ROI of a proper PIP process: calculation formula + example (comparison of PIP cost vs. replacement cost)
· 3-month roadmap for implementing the PIP process: stages, milestones, responsible parties
· AI prompts: PIP dashboard analysis, generation of a manager training program

🧰 Tools: PIP Process Roadmap (3 months, stages, responsible parties) + PIP Dashboard (metrics, formulas, benchmarks, ROI calculator)
Result: You will have a ready-to-use PIP process for your company: policy, roles, timeline, metrics, and arguments to defend the process before senior management
Example of a result
This is what the PIP Template looks like. You’ll have one just like this after the course—for a real employee at your company
Course fee
We've created affordable packages—choose the one that's right for you and start your journey with Mike Pritula

How a course is taught

1
Webinar recording
You watch the recorded sessions at your own pace and study the material. We open 1 lesson per week
2
Homework with verification by the course author
Each webinar has a practical task that you must do to get a diploma
3
Case studies of participants
We communicate in Telegram chat and discuss participants' cases
4
Getting a diploma
Students who successfully complete the course assignments will receive a diploma at the end of the course
Diploma of HR Professional after completing the course
So coveted and valuable
  • Integrates into Linkedin and HH profiles
  • Each diploma has a unique code
  • QR code on the diploma leads to the online version
  • Impossible to forge
  • Issued on a certified Accredible platform (the same place where Rosetta Stone, Google, Udacity, Kaplan University and others issue certificates), look at an example

The course is taught by Mike Pritula, creator of the Preply HR system. 🦄

  • Founder of Mike Pritula Academy and PapaHR AI software
  • Built Preply's HR system on its way to a $1.2 billion valuation
  • Winner of two YouTube Silver Play Buttons for the largest HR channels on the platform
  • 20 years in HR at Wargaming, Preply, iDeals, Starlightmedia, Alfa-Bank, and PeopleForce
  • Implemented over 50 HR projects
  • Formed 4 HR teams in different businesses
  • Top 10 best HR professionals in Eastern Europe
  • Engaged in online training since 2010
  • HRCI representative in the CIS, preparing for SHRM certification
  • Holder of PHRi, SHRM-CP, and HCI sHRBP certifications
  • Launched HRCI certification preparation courses in 10+ countries
  • Trained over 150,000 HR professionals and managers
  • Author of the HR competency model
  • Author of the most comprehensive HR audit checklist
  • HR Person of the Year in several European countries
  • Over 100 published articles and presentations
  • Over 5 million article views
  • Author of the books "Resume for a Million" and "AI in HR"

👨‍🎓150'000 students

That's exactly how many participants have taken our courses since 2012
🌍 185 countries

USA, India, Spain, France, Ukraine, Kazakhstan and others
📚 155+ courses

For HR, recruiters, executives and business people
🗣️ 30 languages

We train in different languages and make HR more accessible

What you will gain from the course

  • Intensive course work
    On the course you are not a passive listener, but actively participate in online chat during the class, in Telegram chat between classes, as well as practicing all the knowledge gained and get feedback from the author of the course
  • Tools
    You will get a large variety of proven tools that the author has tested in a wide variety of companies, many of which were developed personally, as well as examples from top companies
  • Ready-made solutions
    You will not need to develop all the solutions yourself. You will immediately receive ready-made solutions based on the "Take and Do" principle. Your task will only be to adapt all the tools you receive to your company
  • Examples
    We'll have plenty of examples and case studies from companies in a wide variety of industries on how they solved business challenges with HR tools. You will surely find many ideas for yourself
  • Homework
    In your homework assignments, you will customize all the tools and solutions for your business, and the course author will personally check how you did.
  • Private chat
    All students are added to a closed Telegram chat where they can ask questions and get help, share experiences, find like-minded people and friends.
CONVENIENT STUDENT ACCOUNT

Training on the course: recorded classes, practice and support

All resources: webinar recordings, presentations, supplementary materials, are stored in your personal account.

For communication and support, all participants communicate in a dedicated Telegram chat room.

❓ Frequently Asked Questions (Q&A)

A PIP is a structured plan with specific goals, deadlines, and support designed to help an underperforming employee return to the expected level of performance. A well-designed PIP is a tool for performance improvement, not a formality leading to termination.
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