Candidate Experience Design
A step-by-step approach to fair and effective recruitment ➡️
A step-by-step approach to fair and effective recruitment ➡️
📘 Online recording course by Mike Pritula
⏰ Classes are posted once a week with homework, 6 classes in total
🗂 Homework check
📄 Diploma after the course
⏰ Classes are posted once a week with homework, 6 classes in total
🗂 Homework check
📄 Diploma after the course
✋ Do you encounter any of these problems?
• Candidates do not make it to the final stage or abandon the offerer
• Negative feedback about the company remains after the interview
• Interviewers ask irrelevant or uncomfortable questions
• Candidates do not receive feedback or wait a long time for a response
• The selection process is chaotic and depends on individuals rather than the system
⸻
🚀 This Candidate Experience course will help you:
✔ Build a consistent and enjoyable candidate journey
✔ Implement transparent, respectful and effective communication
✔ Customize the interview process with a focus on equity and inclusion
✔ Utilize AI and technology to automate interactions
✔ Gather and analyze feedback from candidates at every stage
⸻
🔥 After the course, you will be able to:
🔹 Increase response and conversion rates at every stage of the funnel
🔹 Train interviewers to communicate correctly and effectively
🔹 Build the Candidate Experience into the company culture
🔹 Decrease the number of bounced offers
🔹 Create a positive employer image through real action, not just marketing
⸻
🤝 The course is suitable for:
• HR specialists and recruiters
• HRBPs and HRDs building recruitment processes
• Team leaders participating in the interview
• Employer Brand and Candidate Care Specialists
⸻
🚀 Join the course and make the hiring process comfortable, honest and efficient - for both candidates and your team!
• Candidates do not make it to the final stage or abandon the offerer
• Negative feedback about the company remains after the interview
• Interviewers ask irrelevant or uncomfortable questions
• Candidates do not receive feedback or wait a long time for a response
• The selection process is chaotic and depends on individuals rather than the system
⸻
🚀 This Candidate Experience course will help you:
✔ Build a consistent and enjoyable candidate journey
✔ Implement transparent, respectful and effective communication
✔ Customize the interview process with a focus on equity and inclusion
✔ Utilize AI and technology to automate interactions
✔ Gather and analyze feedback from candidates at every stage
⸻
🔥 After the course, you will be able to:
🔹 Increase response and conversion rates at every stage of the funnel
🔹 Train interviewers to communicate correctly and effectively
🔹 Build the Candidate Experience into the company culture
🔹 Decrease the number of bounced offers
🔹 Create a positive employer image through real action, not just marketing
⸻
🤝 The course is suitable for:
• HR specialists and recruiters
• HRBPs and HRDs building recruitment processes
• Team leaders participating in the interview
• Employer Brand and Candidate Care Specialists
⸻
🚀 Join the course and make the hiring process comfortable, honest and efficient - for both candidates and your team!
Why take the Candidate Experience course now
Don't miss your chance to improve your hiring process and candidate experience!
Who this course is for
- The course is designed for recruiters, HR managers, HRBPs and executives involved in recruitment and interaction with candidates.
- It is suitable for everyone who wants to improve the level of service and efficiency at every stage of recruitment
What you will learn to do
- You'll learn how to design the candidate journey: from first touch to onboarding.
- Master modern approaches to interviewing, feedback, automating communication and managing the hiring experience
Benefit
- The course will help you reduce offer abandonment, increase candidate engagement, improve conversion rates at all stages of the hiring process, and increase the overall perception of your company as an employer.
Differentiation from other courses
- This course combines practice, technology and empathy.
- We look at Candidate Experience as a systematic process, complemented by AI tools, UX approaches and case studies from real companies.
Candidate Experience Improvement Course Program: Step by Step
Don't miss your chance!
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 1: Introduction to Candidate Experience
- What is Candidate Experience and why it is critical
- The business and brand implications of a poor experience
- Impact of Candidate Experience on NPS, Glassdoor, Responsiveness
- Overview of a typical Candidate Journey
- Case studies of successful and failed Candidate Experiences
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 2: Structure and stages of the selection process
- First contact: response, sourcing, communication
- Interview: stages, objectives of each stage
- Offers and rejections: how to ensure transparency and respect
- Onboarding as an extension of the Candidate Experience
- Creating a Candidate Journey Map
- AI bots to answer typical candidate questions
- Personalized auto-responses and messages using NLP
- Intelligent triggers for scheduling interviews
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 3: Communication, support and engagement
- Channels of communication and their characteristics
- Frequency and tone of messages
- Candidate Care: support at all stages
- FAQs and information packs
- Examples of good and bad letters
- Generate emails based on candidate profile and stage
- Voice AI-assistants for calls and reminders
- AI-analysis of candidate messages (tone, key topics)
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 4: Interviews: questions, inclusion, training
- Question design: behavioral, situational, case studies
- Avoiding discriminatory or incorrect questions
- Interviewer training: training and guides
- Interviewing as a two-way communication
- Inclusion and accessibility
- Generating neutral and relevant questions using AI
- Analyzing interview recordings: speech evaluation, bias, soft skills
- AI simulators for interviewers: practice and feedback
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 5: Technology and Analytics in the Candidate Experience
- ATS and CRM: automation without loss of humanity
- Chatbots and assistants
- Feedback platforms (Starred, Survale)
- Candidate Experience metrics: CSAT, NPS, Time-to-Response
- Predictive analytics: probability of rejection, candidate expectations
- Analyzing feedback with NLP: identifying patterns
- Visualizing metrics in AI dashboards
Recorded class with a feedback on the homework
Recorded class with a feedback on the homework
Class 6: Improvement and company culture
- How company culture is reflected in the recruitment process
- Candidate feedback: collecting, analyzing, acting on it
- Role-play & Interview Simulations
- How to correct mistakes in Candidate Experience
- Examples of successful CX transformations
- Real-time feedback monitoring systems
- AI assistants for HR: recommendations for improvement
- Case: Unilever and the use of AI in mass hiring (HireVue + Pymetrics)
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How the Candidate Experience course work
1
Webinar recording
You watch the recorded sessions at your own pace and study the material. We open 1 lesson per week
2
Homework with verification by the course author
Each webinar has a practical task that you must do to get a diploma
3
Case studies of participants
We communicate in Telegram chat and discuss participants' cases
4
Getting a diploma
Students who successfully complete the course assignments will receive a diploma at the end of the course
Diploma of HR Professional after completing the course
So coveted and valuable
So coveted and valuable
- Integrates into Linkedin and HH profiles
- Each diploma has a unique code
- QR code on the diploma leads to the online version
- Impossible to forge
- Issued on a certified Accredible platform (the same place where Rosetta Stone, Google, Udacity, Kaplan University and others issue certificates), look at an example
The course is led by Mike Pritula - the #1 expert in the online HR field
- Founder of Mike Pritula Academy and PapaHR AI software
- #1 Opinion Leader in HR since 2019
- Author of the largest Youtube HR channel
- 20 years in HR Wargaming, Preply, iDeals, Starlightmedia, Alfa-Bank, PeopleForce
- Realized more than 50 HR projects
- Formed 4 HR teams in different businesses.
- Top 10 best HR CIS
- Since 2010 he has been engaged in online training
- HRCI representative in CIS, prepares for SHRM certification.
- Holder of PHRi, SHRM-CP, HCI sHRBP certifications.
- Launched HRCI certification preparation courses in 10+ countries.
- More than 60'000 trained HR
- Author of HR competency model
- Author of the most comprehensive HR audit checklist
- HR Person of the Year of Ukraine (2018) and Belarus (2017)
- Over 100 published articles and presentations
- More than 5 million views of articles
- Author of a column on the Lifehacker.ru website
- Author of the books "Resume for a Million" and "AI in HR"
👨🎓60'000 HR
That's exactly how many participants have taken our courses since 2012
🌍 185 countries
USA, India, Spain, France, Ukraine, Kazakhstan and others
📚 135+ courses
For HR, recruiters, executives and business people
🗣️ 5 languages
We train in different languages and make HR more accessible
What you will get from the Candidate Experience course
Intensive course work
On the course you are not a passive listener, but actively participate in online chat during the class, in Telegram chat between classes, as well as practicing all the knowledge gained and get feedback from the author of the course
Tools
You will get a large variety of proven tools that the author has tested in a wide variety of companies, many of which were developed personally, as well as examples from top companies
Ready-made solutions
You will not need to develop all the solutions yourself. You will immediately receive ready-made solutions based on the "Take and Do" principle. Your task will only be to adapt all the tools you receive to your company
Examples
We'll have plenty of examples and case studies from companies in a wide variety of industries on how they solved business challenges with HR tools. You will surely find many ideas for yourself
Homework
In your homework assignments, you will customize all the tools and solutions for your business, and the course author will personally check how you did.
Private chat
All students are added to a closed Telegram chat where they can ask questions and get help, share experiences, find like-minded people and friends.
CONVENIENT STUDENT ACCOUNT
Training on the course: live classes, practice and support
All resources: webinar recordings, presentations, supplementary materials, are stored in your personal account.
For communication and support, all participants communicate in a dedicated Telegram chat room.
For communication and support, all participants communicate in a dedicated Telegram chat room.
❓ Frequently Asked Questions (Q&A)
Candidate Experience is the experience a candidate has at all stages of the hiring process, from first contact to onboarding. Improving the Candidate Experience increases response, reduces rejections and builds a strong HR brand.
The course is suitable for recruiters, HR specialists, HRBPs, HR directors, and managers involved in recruitment. Especially useful for those who want to build a systematic and fair recruitment process.
The course takes place in the format of live online classes once a week. Each lesson is accompanied by a practical assignment with testing and analysis from the course author. Participants also get access to Telegram chat.
You'll explore the candidate journey, communications, interviews, inclusivity, feedback, metrics, and incorporating AI technologies into hiring. The course covers both soft and hard components of the Candidate Experience.
Yes, upon successful completion of all homework assignments, you will receive a personalized diploma on Accredible's international platform that you can add to LinkedIn or use for employment.
Standard package is available. The earlier you register, the better the price. Annual access to all Mike Pritula Academy courses is also available.
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