01 Course · 8 lessons · Pritula Academy

Head of People Operations with AI

The operational COO of the HR department — the one who turns the HRD's strategy into systems, processes and AI

You're a strong recruiter, HRBP or HR Generalist. You can see that HR operations run on heroes and verbal agreements. The Head of People Operations takes that zone under control and delivers the HRD's strategy. This course is about how to become that person.

8 lessons of 45 minutes. An operating model of 5 functions × AI, 5 AI agents and a 90-day plan for your own company.

8 lessons × 45 min
5×AI functions × capability
90 day plan for HRD
1 year of access to recordings
Format ● On-demand
8
lessons 45 min each
  • Recorded — start anytime, learn at your own pace
  • Homework reviewed by Mike personally
  • Accredible diploma in EN / RU / UA
Start the course →

People Operations — the operating system of the HR department

While the HRD is busy with strategy, someone has to actually run the processes. That someone is the Head of People Operations — the HRD's operational deputy, who designs hiring, onboarding, performance, comp & ben and offboarding as a single operating system with AI agents inside.

People Ops works like a computer's operating system: five functions are the applications, and HRIS, AI and Analytics are the single foundation they run on. The Head of People Ops is the administrator of that system and the HRD's operational deputy — like a COO to a CEO.

HR Ops administration: payroll, HRIS, documents
HRBP strategic partner of a single business unit
People Ops operating model of 5 functions × AI: SLAs, metrics and processes that everyone else works within
Become that person for $500

Five functions — one flow, one foundation

People Ops isn't five disconnected tasks — it's one operating model: an employee goes through the whole journey from hire to exit, an AI capability works under each function, and everything sits on one technology foundation. The Head of People Ops is the administrator of that system.

System administrator Head of People Operations = operational COO of the HR department
01 Hiring funnel · SLA
02 Onboarding time-to-productivity
03 Performance cycle · calibration
04 Comp & Ben bands · payroll
05 Offboarding & ER exit · casework
× AI capability 5–7 platforms and an AI agent in every function
Foundation HRIS · People Analytics · AI Architecture · EU AI Act
5×AI

Every function gets its own AI-tool selection matrix and agent architecture

SLA

Every function has metrics, targets and escalation points

1 OS

Not five processes, but one system — on one foundation

Build this system for your company

8 lessons — from the role's scope to a metric in front of the HRD

Every lesson is 45 minutes. Every homework is done on your company's case. By the end — a set of documents for the conversation with your HRD.

  • The evolution from HR Admin to People Operations
  • Head of People Ops = COO of the HR department: 5 facets of the role
  • The operating model on one slide: 5 functions × AI capability
  • RACI matrix: who, what, where and when in People Ops
  • Pre-knowledge check — where you stand in each function today
Outcome You see the People Ops operating model in full and understand the scope of the role in a company of 300–2000 people
  • Hiring Ops vs Recruitment: where the recruiter ends and operations begin
  • 6 key hiring metrics for the quarterly operating review
  • Overview of 5–7 AI platforms for screening and sourcing
  • Hiring SLAs: tipping points and escalations
  • Hand-off from hiring to onboarding — a candidate transfer checklist
Outcome You calculate 6 hiring metrics for your company and design the funnel SLA
  • 4 stages of onboarding: Pre-boarding, Day 1, First 30, First 90
  • Time-to-productivity: how to measure it and what affects it
  • Overview of 5–7 AI onboarding platforms (best-in-class vs HRIS bundled)
  • HR + IT onboarding: a single workflow vs two processes
  • A structured journey for your company
Outcome You design a structured onboarding journey 0→90 for one role with automated touchpoints
  • 3 performance cycle architectures (annual / quarterly / continuous): compared across 5 parameters
  • Calibration session: how to avoid ratings inflation
  • Overview of 5–7 AI performance management platforms
  • AI in goal-setting and continuous feedback: where it helps, where it hurts
  • Performance metrics for the operating review
Outcome You choose a performance cycle architecture for your company and design a calibration session
  • Comp & Ben Ops vs Total Rewards strategy — where the HoPO boundary lies
  • Salary bands: how to build them from scratch
  • Payroll operations: what actually gets automated
  • Benefits administration: 90% automation — what's under the hood
  • AI in pay equity: 5–7 platforms, using them without risk
  • The EU AI Act and pay decisions — the red line
Outcome You build a salary band structure for one function and choose a platform for comp & ben
  • 4 stages of offboarding: voluntary vs involuntary
  • Exit interview: how to collect data so it actually works
  • Knowledge transfer: what really gets preserved
  • ER casework: 5 classes of cases and a decision tree
  • Compliance in offboarding: what's mandatory under GDPR
  • AI in exit analytics — 3–5 tools
Outcome You design a structured offboarding process and analyze your company's exit patterns
  • HRIS landscape 2026: 6 platforms for a company of 300–2000
  • Data flow: where data lives, who owns it, the sync points
  • AI-agents architecture: 5 patterns for People Ops
  • The EU AI Act: what it means for People Ops
  • A one-page People Analytics dashboard
Outcome You choose an HRIS to fit the operating model and design the architecture of 5 AI agents
  • 90-day plan: 3 phases (0–30 audit + quick wins / 31–60 operating model + tech / 61–90 review with the HRD)
  • First-month quick wins: where to find them and how to sell them to the HRD
  • A one-page operating review template
  • A defense presentation for the HRD/CEO: 7 slides
  • 5 typical first-quarter mistakes of a Head of People Ops
  • The roadmap beyond: 6–12–24 months
Outcome You have a 90-day plan for the Head of People Ops role with a defense presentation for the HRD/CEO
Take all 8 lessons for $500

What the course gives you personally — and why this is a new role

A · Who it's for

You came from one function — and you want the whole system

Recruiter Head of People Ops
HRBP Head of People Ops
HR Generalist Head of People Ops

3+ years in HR and basic hands-on experience with ChatGPT / Claude. Management experience is not required.

B · What you'll learn
  • To see the operating model across all 5 functions as a whole
  • To calculate 5+ metrics for each of the 5 functions
  • To design 5 AI agents for recurring processes
  • To choose an HRIS and AI tools using a matrix of 6–8 criteria
  • To prepare a one-page quarterly operating review
  • To defend a 90-day plan in front of the HRD / CEO
C · What you walk away with

7 ready-made artifacts for your company

01 Operating model map 02 6+ metrics per function 03 5 AI-platform selection matrices 04 Architecture of 5 AI agents 05 90-day plan for the role 06 Operating review dashboard 07 Defense presentation for the HRD / CEO
D · What sets it apart
  • Positions the HoPO as the operational deputy of the HRD — a COO in HR
  • A full operating model of 5 functions × AI capability
  • Everything is built around your company's case
  • Covers EU AI Act compliance

There are no direct equivalents on the market.

Step into this role for $500

Three options — but really one choice

One course for $500 — that's for people who need this exact course. The subscription for $1,000 — that's for people who get it: one course won't make the role. For $500 more — 160+ academy courses and all the new content of the year.

Standard

The course only

$500 one-time
  • 8 lessons of 45 minutes
  • Homework review
  • 7 ready-made artifacts for your company
  • Accredible diploma in RU / EN / UA
  • Academy students' chat
  • 1 year of access to the materials
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One cycle — repeated 8 times. At the end — a set of documents

All 8 lessons of the course run on the same cycle. Homework isn't theory — it's work on your company's case. Mike reviews each one personally.

Step 01 · video lesson

Watch the lesson — 45 minutes

One of 8 modules: the operations of a single function (Hiring, Onboarding, Performance, Comp & Ben, Offboarding, HRIS+AI, Operating Review). Watch the video whenever it suits you — 1 year of access.

format video recording
Step 02 · homework

Do the homework on your company's case

Not abstract exercises. Each assignment is an artifact for your real operations: hiring metrics, salary bands, an AI-agent architecture, a 90-day plan and so on.

material your company
Step 03 · feedback

Mike reviews your homework personally

Not an assistant, not a curator, not an AI. The course author looks at your work and gives you notes — what to redo, what to keep, how to apply it to your real operations.

reviewer Mike Pritula
Step 04 · artifact in hand

You get a finished document for your company

After 8 such cycles you have 7 artifacts: an operating model map, metrics for each function, AI-tool selection matrices, the architecture of 5 AI agents, a 90-day plan, a dashboard and a defense presentation for the HRD.

total for the course 7 artifacts + Accredible diploma
× 8 8 cycles = 7 artifacts + a diploma + 1 year of access to all materials
Go through 8 cycles for $500
09 Free trial material

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The academy's Telegram bot will send you the recording of the first lesson of one of Mike Pritula's courses — so you can judge the format, the density of delivery and the style of working with the material for yourself before paying for the "Head of People Operations" course.

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The bot sends recordings of first lessons of various academy courses. If you want "Head of People Operations" in full — that's in the pricing section above.

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Head of People Operations diploma · Pritula Academy

Verifiable certification — via Accredible

After completing the course you receive an official diploma from Pritula Academy. The certification platform is Accredible: the international standard for verifiable credentials.

  • Languages The diploma is available in RU, EN or UA — your choice
  • Verification Every diploma has a unique URL and QR code — an employer can verify it
  • LinkedIn Added to the "Licenses & certifications" section in one click
  • No expiry The diploma is yours forever — no renewals, no paid updates
Earn the diploma for $500

The course is run by someone who has this experience first-hand

Mike Pritula is the founder of Pritula Academy. He runs every lesson personally and reviews your homework himself. No assistants, no prepped curators — only the author.

160+ courses in the academy across every HR area — all included with the subscription
~10K in the students' chat
50 HR books on Amazon
3 international HR certifications PHRi · SHRM-CP · HCI sHRBP
Learn from Mike for $500
Mike Pritula — founder of Pritula Academy
Mike Pritula founder of Pritula Academy
PHRi SHRM-CP HCI sHRBP

Pay $500 more — get 160× more

$500 — one "Head of People Operations" course. $1,000 — the same course plus another 159 academy courses and all the new content of the year. Simple arithmetic.

A team of up to 10 — $2,500/year. All the details and payment — above, in the "Pricing" section.

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