Soft Skills are important, the ability to talk to people, keep attention, be a psychologist in some way, to effectively interact with a group, recognize the climate in the team and be able to manage it. We know: any group can be relaxed, set up for contact and productivity, and brought to the goal, and we will teach you this. Teaching adults is very difficult, but the author of the course has done it hundreds of times, and will share the methods and mechanics. You can too!